Business Communications Manager 200 - is an all-in-one converged business communication platform perfectly positioned for small to mid-size businesses that want IP telephony for up to 90 users. It delivers complete, integrated converged voice and data services - using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 200 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

The BCM200 comes fully equipped with a Celeron™ 850-megahertz (BCM200) processor, 256Mb of RAM, a 20 GB hard drive and a 350- watt power supply, all housed in a 19-inch, rack-mountable chassis. The BCM200 also comes equipped with integrated features like voice, data and management applications working in concert with Microsoft Windows NT Embedded operating system. The Nortel BCM 200 3.7 has more than 150 powerful software applications pre-installed. Some applications work immediately after the system is installed, while others can be enabled and downloaded locally or remotely for implementation as business requirements evolve.

Voice Enabled Wide Area Networking Capabilities permit enhanced voice quality over low speed Frame Relay and PPP data links

Enhanced Security Features including improved password and account administration, centralized authentication, audit logging and more

VoIP Capabilities featuring Proactive Voice Quality Monitoring allows users to monitor and troubleshoot voice quality issues on the LAN.

Browser-Based Management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation

Ad-hoc Conferencing Support allowing up to 40 simultaneous conference participants in multiple conferences

Expanded Mobility Features including WLAN IP mobility and multi-cell digital mobility for 32 users

Features:

• 20-32 Digital Users or 90 IP Telephone Users
• More than 400 Telephony Features
• Voice mail to ensure that every call is answered
• Custom Call Routing (CCR)
• Unified Messaging (Voice mail, Fax, Email on PC)
• Digital Business Phones with LCD and Soft Keys
• Support for IP Business Phones
• Support for Convergence to user`s desktops
• IP Trunking between Locations to Save Toll Charges
• Call Center (2 Skill sets, 10 Active Agents)
• Professional Call Center (50 Skill sets, 80 Active Agents)
• Multimedia Contact Center (Web-Enabled)
• Interactive Voice Response for Self-Service
• Computer Telephony Integration (CTI)
• Modular Expansion in Feature and Capacity
• Digital Mobility With Wireless Handsets (32 Mobile Users)
• Centralized Applications (Messaging w/Auto Attendant)
• Expansion Chassis for media bay Modules (2U Chassis)